This is "my" locker at the town building that houses this express location. It's a neat concept; I requested an item and asked to pick it up in Newport. Thursday evening I got an email saying that it would be available from 6 am Friday to 4 pm Monday. I drove down to get it, put in the last 4 digits of my library card on the keypad, and the locker popped open. Great system--except that wasn't the item I requested! Could happen to anyone, and it was sorted out quickly.